hotel loyalty solutions

ICLP is the world's NO 1 specialist loyalty marketing agency - we 'manage' (create, retain & grow) profitable relationships on behalf of our clients and deliver world-class loyalty marketing solutions via 3-core competencies: Consulting. Creative. Client Services.

With two decades of commercial insight from the travel industry (as well as from across a wide variety of other sectors), and best practise experience from around the world, we specialise in increasing ‘share of customer’ and maximising the profitable impact of hotel loyalty marketing initiatives by using insight to drive incremental sales and match cost of service against customer value.

ICLP is a full-service agency, employing some of the world's foremost hotel & hospitality CRM (Customer Relationship Management), frequent guest programme, guest recognition and reward programme, guest relationship management and hotel loyalty marketing and creative experts across the globe, which helps to make us one of the world’s leading hotel loyalty marketing agencies. View our hotel loyalty creative showcase.